Staffing: The staffing rating encompasses information about the average number of hours of care residents receive each day, taking into account the specific care needs of each facility’s population.
These inspectors will look for signs of abuse or negligence, evaluate whether food is handled appropriately, assess medication management, and more. Health inspections: During the health inspection process, trained, objective inspectors go onsite to assess the extent to which a long-term care facility has met Medicaid and Medicare’s minimum quality requirements. Today, the ratings are also used by regulators, investors, lenders, insurers, and other payer and provider networks to assess the quality of a long-term care facility and help them identify which ones they want to invest in and work with.Īs noted, CMS ratings are available through Medicare’s Care Compare website, which displays each facility’s overall rating (from one to five stars) as well as a separate rating for each of the three measures used to calculate a facility’s overall score. The CMS Rating System was created to help residents, their families, and caregivers more easily compare long-term care facilities and identify questions they may want to ask during the facility selection process. While no rating system is completely exhaustive, the CMS Five-Star Quality Rating System is considered one of the most comprehensive long-term care facility rating systems. Understanding how the five-star rating is calculated can help long-term care facilities improve their scores as well as their residents’ quality of life.
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Since CMS first implemented its star rating system in 2008, the scores have prompted administrators across the country to assess how to improve their quality measures and staffing ratings on an ongoing basis. That effort currently includes the star ratings listed on the CMS Care Compare website, launched in September 2020 to make Medicare’s comparison data for eight different types of providers available on one site. CMS officially began the national Nursing Home Quality Initiative in 2002. Therefore, the ratings affect a facility’s reputation and ability to stay competitive in the long-term care market. CMS ratings measure the quality of care a long-term care facility provides and often play a key role in a potential resident’s facility selection process. Many long-term care administrators are concerned about their facility’s Centers for Medicare and Medicaid Services (CMS) star ratings, and for good reason.
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